Sunday, 14 September 2008

Sitemeter Rollback

If you use SiteMeter you may be aware that they recently upgraded their website. The new look of the site was hideous and completely unusable. I am not the only one who hates it, soon after the new look came online, hate posts started appearing all over the net. They are now rolling back to the original.

I spent 5 minutes looking at it, trying to figure it out but using it gave me a headache. They must have spent a lot of money designing the new look, whoever they paid clearly has no idea about usability. I would have provided a screenshot but I couldn't log back in and now its gone offline. Just trust me when I say it was hideous.

"We have received and heard your feedback concerning the latest changes to the website. We will implementing a rollback to the website immediately. We will also be responding to each of your support requests as soon as possible. If you have any questions please let us know."

Its only been a few hours since they launched the new website, they must have received some hate mail( feedback as they call it) for such a quick rollback. If they had consulted some users instead of blindingly releasing, they would have saved themselves a lot of hassle.

If you have been affected by this and are looking for an alternative, check out Statcounter or Getclicky.

Update: The classic Sitemeter is back online. Kudos to them for admitting to the mistake and listening to the users.

Sitemeter Blog


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